The rich media message push is an upgrade of media message push and is only available with a paid subscription to the Foscam Cloud Service. In addition to receiving an alarm notification alert while using the Foscam App a snapshot is sent that is taken at the moment the alert event is triggered.
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The U.S. support phone number +1-844-344-1113 will be terminated on March 31, 2019. We will provide customer service through support@foscam.com. Please send emails to us if you need help. You can also leave your phone number for urgent issues and our technical engineer will contact you as soon as possible.
