Dear Foscam customers,

 

Foscam has been providing security solutions to homes and businesses for over 10 years, holding customer safety and satisfaction as our highest priority. To ensure your safety, we have recently reviewed and updated all of our cameras’ firmware to fully protect against any future security threats. The risks these updates are correcting were negligible in nature, however it is imperative to our commitment to security to be proactive and mitigate all potential vulnerabilities. At Foscam, we will always strive to ensure our users security is our number one priority.

 

Firmware update link

 

Foscam App - Firmware Update Instructions

1) While viewing the video feed in the Foscam app, tap the settings icon in the top-right corner.

2) Tap Firmware Upgrade

3) Tap Upgrade (the process will take a couple of minutes to download and install) As the manufacturer of all Foscam products, we stand behind our products by offering 24/7 technical support, 2-year replacement warranties on cameras, and regular firmware and software updates. If you need help updating your firmware, our call center is available at:

U.S.A1-844-344-1113
UK 0808 2349402
Canada 1866 703 7167
Australia 1800 790 501
Singapore 800 8523 721
Malaysia 1800 81 4282
Hongkong +852 26300173
Shenzhen +86 0755 22732752

 

For more technical details, read our official report

 

Thank you,

 

Foscam Team