Hong Kong Office:

Foscam Electronics (HK) Co., Ltd.

Address:Unit 602 6/F Causeway Bay Comm Bldg 1 Sugar ST Causeway Bay

Shenzhen Office:
ShenZhen Foscam Intelligent Technology Limited

Address: North Wing, 5/F, Block 1, Vision
Shenzhen Business Park,No.9 Gaoxin 9th South Road,
Shenzhen Hi-tech Industrial Park, Nanshan District,
Shenzhen, 518057,
ChinaTel: +86-755-26745668      Fax: +86-755-26745168    
Website: www.foscam.com   www.foscam.com.cn

Contacts:
1、Business Requirements, please email to  sales@foscam.com 

2、After-sales service & Technical Supports, please ask your reseller for help first,if they cannot resolve your issue,
     Please email to FOSCAM engineer tech@foscam.com
3、If you have suggestion or complains on FOSCAM after-sales service,please email to aftersales@foscam.com
4、Advice & Proposal, please send to Mr Steven Deng/President  Email: steven@foscam.com

About FOSCAM IP camera.

FOSCAM thanks for your attention and support. FOSCAM have been promoting low-cost wifi IP camera for DIY home security and SME& SOHO security market since the year 2007. We have been trying to provide IP cameras of affordable price with nice quality and good after-sales service.Now,FOSCAM brand IP cameras are welcomed by the worldwide customers, we’ll always do our best to provide better products and services. Please contact us anytime, we wish to be your valuable partner in China !

Regarding after-sales service.

FOSCAM’s reseller is responsible for the after-sales service as well as technical support. please first get to the reseller for help.If the reseller is not able to solve the problem, you can refer to tech@foscam.com for help.

Regarding Firmware upgrade.

Please never try to upgrade the firmware by yourself using firmwares from forums.
Please upgrade with the guidance from Foscam’s reseller or Foscam’s technical engineers.

Caution !

Now there are too many small factories clone or copy Foscam’s indoor & outdoor ip cameras , most of the clone cameras are of bad quality, no after-service, no technical service, but with much lower price.
We suggest you confirm with the resellers if it is an original FOSCAM camera before you buy the camera.
You can check the resellers list on our website “where to buy”