Contact us Call Center

Head Quarter:

ShenZhen Foscam Intelligent Technology Co., Ltd.

Address:Room AB, 9/F, Block F5, TCL International E City, No. 1001 Zhongshan Road, Nanshan District, Shenzhen, PRC, 518055 Tel: +86-755-26745668 Fax: +86-755-26745168

Website: www.foscam.com    www.foscam.com.cn

 

ShenZhen Fostar Electronic Co., Ltd.

Address: Room A, 10/F, Block F5, TCL International E City, No. 1001 Zhongshan Road, Nanshan District, Shenzhen, PRC, 518055 Tel: +86-755-26745668      Fax: +86-755-26745168

Website: www.fostartech.com

 

Contacts:


1. For business requests, please email to 
sales@foscam.com  

For OEM/ODM business requests, please email to sales1@fostartech.com

For business requests from USA, please email to neo@foscam.com     Tel: 1-936-900-1623


2. For after-sales service & technical supports, please go to your reseller for help first. If they cannot resolve your problem,

please email to tech@foscam.com
and ask FOSCAM engineer for help.


3. If you have suggestions or complaints on FOSCAM after-sales service, please email to aftersales@foscam.com


About FOSCAM IP Camera

Thank for you for your attention and support to Foscam. Our company has been promoting low-cost wifi IP camera to DIY home security and SME & SOHO security since 2007. We aim at providing IP camera of good quality at affordable price and good after-sales service. Currently, IP cameras of Foscam brand are well recognized by global customers. We will do our best to provide better products and services. Please feel free to contact us if you have any request. Foscam was expecting to be your trustworthy partner in China !


Regarding after-sales service

FOSCAM’s reseller is responsible for the after-sales service as well as technical support. please first get to the reseller for help.If the reseller is not able to solve the problem, you can refer to tech@foscam.com for help.


About Firmware Upgrade

Please never upgrade your firmware by using firmwares from any forum.
Please upgrade under the guidance of Foscam's reseller or Foscam's technical engineers.


Caution!

Currently there are many small factories counterfeiting Foscam's indoor & outdoor IP cameras. Those counterfeited cameras have no quality guarantee, after-sale service or technical service, but they are sold at much lower price.
We suggest you confirm with the reseller if it is an original Foscam camera
before you buy. Please go to ""Where to Buy"" on Foscam official website for the reseller list.