- Firmware Downloads
- Software Tools
- App For Mobile Phone
- App User Manual
- Return & Repair Policy
- Call Center
Q: Why I hear no sound even when I enable audio?
A: 1) Please check if your computer can play music or not;
2) If you plug an earphone in your computer to hear sound, please make sure turn on the sound of the earphone;
3) Make sure active the earphone icon in the visitor UI;
4) Network speed is not too bad;
5) The sound is not so far from the camera and loud enough for the camera to capture.